About me

About me

Home » About me

After almost a decade in Digital, I’ve seen and said my fair share of waffle. Now, as a confident (and slightly greying) 27 year old, I feel comfortable in my ability to make complex things simple.


“Charlotte get’s stuff done! Read more👉


FINALLY Agency

In my current role as Head of Operations at FINALLY, I lead a multi-disciplinary team to deliver digital marketing results for our clients. Day-to-day, I can be found developing processes, setting strategies, creating pitch decks, running workshops, managing projects and writing about all of the above.

When I started my role as Head of Operations at FINALLY, the company was losing clients, had high employee turnover and lacked focus. It is now a profitable company with low customer churn, a healthy pipeline and billed hourly rates more than 130% higher than when I joined.

Deeson

At Deeson, I worked as a PHP developer in a multi-disciplinary global team building digital platforms for clients such as the National Crime Agency, Shepherd Neame and the National Army Museum.

Top Villas

I worked as the in-house designer and front-end developer for Top Villas during a major website overhaul. The role was varied and involved establishing a design style, designing and building responsive web pages, technical SEO and user testing.


Personal

Alongside my role at FINALLY, I’ve been challenging myself to grow my personal profile, and have hosted webinars, sat on panels and contributed to thought pieces in the last 6 months.

Outside of work, I’m a huge foodie and there is nothing I enjoy more than a good meal with my husband, friends or both! When we can, I also love travelling (mostly in pursuit of good food).

I’m a big interiors fan and can pick out a van der Rohe from a Jenson #ihavethisthingaboutchairs. I’m also an avid DIYer and I’ll happily give anything a go (as long as it’s not gas, obviously).

When I’m not redecorating a room for the 7th time, I like to lose myself in a good story or feel inspired by non-fiction.

And when I can’t muster the enthusiasm for any of that, you’ll find me watching Schitt’s Creek for the 100th time, bébé.


Skills

  • Commercial awareness
  • Digital Marketing strategy
  • Business strategy
  • Communication
  • Leadership
  • Project management (PRINCE2 Agile qualified)
  • Programme management

Software

  • HubSpot
  • WordPress
  • Jira
  • Confluence
  • Forecast (project management software)
  • HotJar
  • Basecamp
  • Sketch
  • XD, Illustrator & Indesign